Resume
Work
Experience
Feb 2024 - Present
Global Software Support Engineer I Senior
Applied Materials
Sherman, TX
Primary software POC for SM1 FAB at TI for CVD, PVD, FEP, ETCH, and CMP. Independently investigate and resolve high value problems (HVP), ensuring minimal downtime and high customer satisfaction, while also delivering implementations, testing features, and providing technical training to customers and field team.
Aug 2022 - Feb 2023
IT-Intern
Commercial Metals Company
Irving, TX
Joined the IT Web Development Department, specializing in IT Commercial Sales and Logistics.
Nov 2020 - Jan 2021
Computer Repair Technician Intern
Mustard Seed Ministries
Tyler, TX
Responsibilities include salvaging computer parts, Quality Control, and building Units.
Education
Graduated: Dec 2023
The University of Texas at Dallas | Bachelor's of Science in Computer Engineering Degree
Associations: Society of Hispanic Professional Engineers (SHPE)
Graduated: May 2019
Tyler Junior College | Associate of Arts in General Studies Degree
Honors: Dean’s List 2018-2019 (Sophomore Year) |Phi Theta Kappa (PTK)
Skills
& Expertise
Technical Skills: CVD • PVD• CMP • ETCH • FEP • SECS/GEM Factory Automation • Server Troubleshooting/Recovery • EDA • Log Analysis and error trace review • Remote support • eVNA - RF
Soft Skills: Strong Work Ethic • Creativity • Bilingual Communication (English & Spanish) • Detail Oriented • Patience • Problem Solving • Leadership